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dbullough
Level 1

Quickbooks Update error #403

What URLs/ports need to be whitelisted in our the firewall so that Quickbooks can communicate with Intuit's servers?  Getting error #403 behind our proxy server and need to know the URL the updates are going to so we can add to our whitelist.    Called QB support and they do not provide that info. 

3 Comments 3
Henock K
QuickBooks Team

Quickbooks Update error #403

Hi dbullough,

 

Welcome to the Community. It's important that you're able to connect your bank accounts to your QuickBooks Desktop account to keep track of your books. I'll be glad to help.

Based on what you've described, I encourage you to reach to our customer support team. They'll be able to verify your account details in a secure setting and investigate to resolve this issue. You can review this article to contact our customer support team.

 

Let me know if you have questions, I'll be happy to help.

daniel_rose0
Level 1

Quickbooks Update error #403

hi @dbullough 

If you're encountering QuickBooks Update Error #403 while trying to update QuickBooks behind a proxy or firewall, it’s likely that the firewall or proxy server is blocking QuickBooks from connecting to Intuit's servers. This error typically occurs when your firewall is not configured to allow QuickBooks to access necessary URLs and ports for updates or communications with Intuit.

To resolve this issue, you need to ensure that certain URLs and ports are whitelisted in your firewall/proxy configuration so that QuickBooks can successfully communicate with Intuit’s servers. Unfortunately, QuickBooks support does not typically provide a full list of URLs, but based on known requirements, we can outline what needs to be allowed.

 

Chrea
Level 4

Quickbooks Update error #403

@dbullough 

Which QB Desktop year version?

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