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DaveWick
Level 1

Am in Canada, after the mileage form changed to miles and eventually back to km. I can no longer enter in personal mileage it only offers business mileage.

 
2 Comments 2
Noelia Nievas
Level 4

Am in Canada, after the mileage form changed to miles and eventually back to km. I can no longer enter in personal mileage it only offers business mileage.

Hi @DaveWick 

 

tracking your mileage is very important for your books. Thank you for reaching out to get you back on track. We want to assist in anyway possible for this to get solved so that you can keep on tracking your driving.

 

Click here for an article on how to set it up again. 

 

Reach back out if you have any further questions.

LauraAB
QuickBooks Team

Am in Canada, after the mileage form changed to miles and eventually back to km. I can no longer enter in personal mileage it only offers business mileage.

Hello DaveWick,

 

I love that you're taking advantage of the Mileage feature in QuickBooks Online. Being able to sort through your trips to mark them as business or personal is useful, especially when you have automatic mileage tracking turned on, and I see what you mean about the old way no longer presenting those options. Fortunately, I have some insight into this which I can share with you below.

 

There have been some updates to the Mileage feature, including how you can sort business versus personal trips in the program. Once a trip has been entered, whether manually or using automatic tracking, what you'll do is log into QuickBooks Online via a browser and then navigate to the Mileage tab. There, select the checkbox for the trip or trips that you'd like to sort as personal, and then choose the Mark As Personal option. Here's a screenshot for visual reference.

 

 

Give that a shot and see if it does the trick. I know that this adds a few extra steps to the process, so I encourage you to submit feedback about it to our product development team if you have ideas about changes we can make to it. You can leave feedback, which is forwarded to that team for consideration, using these steps: How do I submit feedback? To take a peek at new features added to QuickBooks Online, you can bookmark and keep an eye on this page: QuickBooks Online Feature and Product Updates

 

I hope this helps explain what's happened! Take care and have a great week.

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