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Hello
We are a church in Alberta and recently received a CRA Letter of Authority from the pastor authorizing the reduction of income tax deductions at source.
The information to employer includes a formula for calculating tax withholdings but I am uncertain as to how to input this information into the employee information in QuickBooks Online in order for QBO to automatically calculate the income tax.
Regards
Dave
Hello Dave,
Glad to hear from you again. I trust that business is going well on your end. I'll be happy to steer you along the right path so you can enter the employee information accurately using QuickBooks.
In order to enter the formula you've described, I recommend reaching out to our phone support team so they can assist you further. You can reach out to our support team by dialing 1-855-253-1536. To find out more about our hours and other contact methods, please follow this link here: Contact QuickBooks Online Support.
Feel free to keep me posted on how you make out. I'll be on standby.
Hi JamesM4
I did contact Intuit Support and they could not provide me with an answer. The support person checked with their back-end support team and they had no idea.
I am still looking to the the QuickBooks Community to help me find the answer.
Dave
Hi DWickett,
Employees apply for tax deductions, where their tax situation is of different circumstance, outside of the normal TD1 forms. This is something that your employee will need to apply for every year, for which they'll receive instructions directly from the CRA. To get started, they can download the form directly from the CRA website, by following this link.
Should you require additional assistance, I recommend contacting the CRA.
Feel free to touch base with us again, if you have any other questions. We would be glad to help!
Hi Trish_T
Thank you for your response, but you provided information that I already know.
Our employee has ALREADY SUBMITTED the required T1213/T1223 and HAS RECEIVED the Letter of Authority from CRA to reduce tax at source.
The question I posed earlier to the and Intuit/QuickBooks Online telephone support as to how this information is entered in QuickBooks Payroll to accurately make the appropriate/accurate deductions to the employee's income tax? The support person escalated my question to the back-end support team and from both groups, the basic response was " We don't know".
It seems odd to me that this type of question has not come up before and properly documented.
Certainly there are other employers in similar circumstances.
I was hoping that either a Intuit support person or even another organization in this CA QuickBooks Community
would be able to offer some experienced insight.
Regards
Dave
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