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Hi john124,
QuickBooks Payments helps you get paid 2X faster, and lets you skip the trip to the bank! I know how handy this service is, and I'd be happy to explain whether or not you can process e-transfer and ACH transactions through the Payments platform.
At this time, Payments only accepts four types of Canadian credit cards: Visa, MasterCard, Apple Pay, and Discover. I think having the option for ACH or to pay by debit would be great, and I'd be happy to submit feedback about this to my team.
I'd suggest submitting feedback on your end as well. You can do this by clicking the Gear icon > Feedback.
If you're looking for more information regarding Payments, take a look here: Accept Payments Online.
You can also reach out to our tech support team if you have further questions.
Have a great day!
It would be fantastic to have this set up for Canadian customers.... eta on this?
Hello goderichmartialarts,
Thanks for sharing your interest in having e-transfers and ACH as options for QuickBooks Online's Payments feature in Canada. I know this can make a big difference for businesses, and our goal is to provide you with the tools to help you more easily conduct your business.
I don't have an ETA that I can share for when this feature might be available. In these kinds of situations, I encourage users to submit feedback to add to the volume of interest for a specific feature, and that's what I encourage you to do now. Comments left through QuickBooks Online's built-in Feedback tool are forwarded to the product development team for consideration, so the more voices, the better. Here's how you can leave feedback: How do I submit feedback?
In the meantime, you can consider other methods for accepting e-transfers and ACH from your customers, such as third-party applications found through the Apps tab or even other solutions outside of QuickBooks Online.
All the best to you!
Good Luck John, I've sent in many request and suggestions for this over the past 3 years. Seems that the US has had this option since 2017 but QB refuses to allow Canadians this option and forces us to pay Credit Card Fees. As for the generic reply of being paid 2X Faster... That only in comparison to how fas QB gave your your money previously. LOL. You should change the slogan to "QB takes over 3% of every deposit you make" or "We force you to use a credit card service you don't need to deposit your money"... That one sounds about right.
We've been waiting years for Quickbooks to add E-transfer option to payments, I don't think it will ever happen as they don't make much off the fee compared to credit card. Intuit needs to get back into the game of helping small business rather than being a payment processor.
Have you explored these apps as options for CA companies?
https://get.practiceignition.com/quickbooks
Other quick book applications can apply a payment to an invoice. why cant this?
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