Email Alerts for QuickBooks Time and QuickBooks Desktop

It's nice to have you here, @camorin78.

I can walk you through the steps on how to update your notification settings or email in QuickBooks Time.

Usually the notification email is sent to the email setup on the profile or company settings. Follow these steps to make your changes:

1. In the top right corner of QuickBooks Time, click your profile name.
2. Select the down-arrow and then Profile.
3. Under Email (Alerts), update the email there.
4. Next, go to Notifications and make changes there.
5. Once done, select Save.

You can also update this in the Company settings. Here's how:

1. In QuickBooks Time, click Company Settings.
2. Under Company Details, choose Admin Contact.
3. Update the email there if you're referring to product updates and news.
4. After that, you can go to Notifications and update any info there.
5. Click Save.

Here are some related links to help you out with updating information in your QuickBooks Time account:

• Set schedule reminders and notifications in QuickBooks Time
• Change QuickBooks Time profile settings
• About QuickBooks Time Company Settings

Come back here if you have other concerns with your QuickBooks Time processing. I'll be right here to assist you anytime.

hello, this did not fix the issue. Per the QuickBooks time app, it it saying that the email address is linked to QuickBooks Desktop....not sure why we can't update it. Any further help would be appreciated.

Thank you,

Caroline

Hi camorin78.

If those steps my colleague provided didn't help I recommend you reach out to our QuickBooks Time support as they can pull up your account and look into what's happening. You can reach them using one of the methods in this link.

Have a great day!