How do I fix a QBO error keeps saying it can't connect to Bank of Montreal Canada and to try again in few hours, has been saying this for a couple weeks?

useradcoholdings71 · ‎October 08, 2024

Last bank update was September 16. Seems to happen every couple months.

JamesM4 · ‎October 08, 2024

Hi there,

Welcome to the Community. QuickBooks is a versatile program that's designed to help you streamline your work. I'll be glad to share more inf and help steer you in the right direction.

In order to fix the issue you've described, I recommend disconnecting and re-connecting your bank connection in QuickBooks. You can disconnect a bank account by navigating to your Transactions page > click on the bank in question > select the pencil ✎ icon > Edit account info > hit the Disconnect this account on save checkbox. From here you can click Save so your changes are saved and that the bank is disconnected. Here's a helpful guide that shows you how to: Disconnect accounts connected to online banking in QuickBooks Online.

Give this a try and let me know how you make out. I'll be a message away in case you need additional support.

View solution in original post

JamesM4 · ‎October 08, 2024

Hi there,

Welcome to the Community. QuickBooks is a versatile program that's designed to help you streamline your work. I'll be glad to share more inf and help steer you in the right direction.

In order to fix the issue you've described, I recommend disconnecting and re-connecting your bank connection in QuickBooks. You can disconnect a bank account by navigating to your Transactions page > click on the bank in question > select the pencil ✎ icon > Edit account info > hit the Disconnect this account on save checkbox. From here you can click Save so your changes are saved and that the bank is disconnected. Here's a helpful guide that shows you how to: Disconnect accounts connected to online banking in QuickBooks Online.

Give this a try and let me know how you make out. I'll be a message away in case you need additional support.

Wilson_990 · ‎October 08, 2024

hi @useradcoholdings71

To fix the QBO error saying it can't connect to Bank of Montreal Canada, first, ensure your bank login credentials are correct. Clear your browser's cache or try a different browser. If the issue persists, check for any bank maintenance notifications. For further assistance, contact the QuickBooks Support Team at 8OO--𝟠𝟜𝟝--9666. They can help resolve the connectivity issue.

useradcoholdings71 · ‎October 08, 2024

Thank you! That worked. I did have to manually enter a couple transactions that didn’t come over but otherwise all good

Alex M · ‎October 08, 2024

Hi there useradcoholdings71,

I'm happy to hear that all is now entered correctly. If you have any other questions feel free to reach out here.

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How do I fix a QBO error keeps saying it can't connect to Bank of Montreal Canada and to try again in few hours, has been saying this for a couple weeks?