Hi there maureenorman,
Thanks for reaching out about your year-end forms. QuickBooks Online is a great tool able to help you keep track of amounts paid to suppliers so you can generate year-end forms like T5018 and T4A forms. I can provide some information about T4A forms.
As stated in this article, the T4A forms would need to be downloaded so you can then distribute them to your suppliers and contractors.
It's also important to be vigilant for scam phone numbers and contact details. The correct support information would be provided by members that have the badge of Moderator or QuickBooks team.
if you have any other questions, feel free to reach out here.