Hello darrendalton,
Dealing with error codes isn't the outcome I'd like for you to have. It's essential you're able to take advantage of the powerful features offered in QuickBooks without running into issues. Don't worry, I'll be happy to provide the support you need so you can get back to doing what you love.
Could I have you uninstall and reinstall the app on your end. Doing this is a good way to troubleshoot the app as it helps refresh the settings. I encourage you to try this out and let me know what happens in the comments below. In case this issue persists, I recommend contacting our support team for additional support. Here are our contact details:
- Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
- Social Media: Facebook, Twitter, and Instagram.
- Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
Let me know if you have other questions, I'm here to help you get back on track with your work.
