I have a US version of Quickbooks for Mac as it wasn't available in Canada at that time. It crashed on me when I updated to Big Sur. How can I get it running??

Which QBD Mac year version do you have?

Quickbooks mac version 2016.  I have called quickbooks numerous times and been unsuccessful with anyone that can help.  I am currently using quickbooks online.  I even tried myself to download a desktop trial version and it crashed when it tried to upload the 2016 files it did find it the first time.  Then after that it just crashed.  It worked fine until I updated my mac with Big Sur.  Was hoping I could find a patch for this error when getting the newer software with apple.  No luck with that either.  So important for my business that I have these files available.  Hoping someone can assist me.

I am currently using Monterey on my Mac it is a 2015.

QB Desktop Mac 2016 and  older versions are outdated. Consider purchasing a new one time license for QBD Mac 2021 to upgrade your file on Monterey. We may share the trial version of it to make sure it works. Contact us in private for details. 

I have been transferred and given the run around when calling for help.  Can you give me the best number to call to get help?

Click our username and send a private message to us. We will share our business email address to contact. Keep in mind, we are not part of Intuit Support.