Hello Paul,
I can see how assigning different markup rates lets you adapt to your client base and grow your business. I'll be happy to help you figure this out. With QuickBooks Online, you can easily set a default markup rate that will apply across the board as you've already discovered. At the moment, setting a specific markup rate per customer is not an option in the system.
That being said, we can use the unscheduled recurring expenses templates as a workaround. It's an easy process that needs to be done once. Here's how:
- Make sure the Default markup rate is active but left at 0%
- Select the gear icon
- Select Recurring Transactions
- Select New
- Select Expense from the drop down menu
- Select OK
- Type in a template name
- Under Type, select Unscheduled. This type works best in our scenario since unscheduled transactions don’t have timetables so you can use them as needed from the Recurring Transactions list.
- Complete one line category or item in the Expense form with some generic info. You don't need to provide the info about Payee, Payment method or Account. Make sure however to check-off the box in the Billable column, type in the markup rate and select the customer this markup will apply to.
- Select Save template
Going forward, this template will be accessible by selecting the gear icon > Recurring Transactions. You can create as many as you wish and each will have a specific markup assigned to a specific customer. You can even make different markup templates for the same customer.
Let me know how this works out for you.
Cheers!
