Multiple Deposits on reports for same invoice

Jakester1 · ‎April 12, 2024

Hi I'm new to quickbooks and need help!

I set up company with Chequing and Savings accounts. Connected to my bank. Started invoicing and adding expenses. All seemed good.

I realized later I didn't set the company start date to 01.01.2024 and so the banking transactions went back earlier than i wanted.

I made those accounts inactive and disconnected from bank to try and start again, and created new accounts. However, now, any payments I've already received are already connected to Invoices, and when i try to add them in the transactions panel, to categorize the transaction the Sales Tax reports show the invoice and a DEPOSIT - effectively doubling the payments - how can I resolve this?

thanks'

Jake

Candice C · ‎April 12, 2024

Hey, @Jakester1.

Welcome to the Community!

With the details you gave, all you need to do is match the payments and deposits together. Here's a guide to provide you with some helpful steps and more information about matching online transactions.

If this doesn't work for you, please come back and let us know. We want to ensure that you get the best solution for your business.

Have a wonderful day!

Jakester1 · ‎April 12, 2024

Thanks for the help - so that will override what I’ve already done then?

Jakester1 · ‎April 12, 2024

Thanks for the help - so this process will

Over ride what I’ve already done?

Alex M · ‎April 12, 2024

Hi there Jakester1,

Matching transactions using the Match option in the banking section doesn't create a new transaction, but links it to the already existing transaction with a match found. This would differ from using the Add button on the banking tab, which does create a new transaction.

If you have any other questions, feel free to reach out here.

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Multiple Deposits on reports for same invoice