Hello leocar133. Thanks for taking the time to post in the Community. It's important to note that this is a public platform where users can see your posts. That being said, I recommend getting in touch with our support team using the details below:
Phone and Chat: Click Contact Us to learn how to reach phone and chat support.
Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)
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I hope that helps! Have a great week.
