QB Enterprise 2022 multi user no longer works

Try creating a dummy file or opening the sample one. Did you encounter the same issue?

Hi rbmitchell.

Multi-user mode is a great tool to let multiple people access the same company file and cut the workload in half. I'd be happy to help you get your multi user mode working again.

Awesome job trying out all those steps to get your QuickBooks Enterprise working in multi user mode. The first thing you should try and do is make sure that you scan the file location with the QuickBooks Database server manager by opening it, select browse, select the company file and hit scan. Once that's done you should also make sure that only the computer that has the company file on it is set up to say Stop Hosting Multi-User Access. If more than one has that option it can cause issues with the set up. 

I would also try following the steps in this link to fix the most common multi user errors. If you still run into errors I recommend reaching out to our support team so they can look deeper into this. You can reach out to them by calling the number here.

If you have any questions let us know and we'd be happy to help.

Hello everybody, I'm in IT and I have been in it for quite some time. I experienced the same problem going from QuickBooks 2019 contractor Enterprise to 2022. We had absolutely no problems in multi user mode until we upgraded. We check firewall restrictions, antivirus restrictions, no permissions issues  whatsoever! and multi-user would not work!! We spent hours and hours on the phone with multiple support technicians uninstalling and reinstalling, and at one point the company file was missing two years of information, it was crazy!! and still without any resolve. What worked for our situation was: uninstalling previous versions from every QB installed computer, rebooting, then uninstalling 2022 and then rebooting and making sure that DB 32 is not in running or in services, or any previous QB database manager. Then install 2022 on the host system first, download the most recent tool hub, and run the network fix before trying to open your company file. Once that's complete, open your QuickBooks company file and run all of the updates completely, then run it in multi user mode. Then install QuickBooks 2020 on the other computers per your license.

That's what worked for us, I hope this helps.

I apologize everybody for the typo, In my previous post as it states 2020 I meant to say install 2022 to on the other Computers thanks.

The error message is H202. All of those steps in the previous responses above have been tried on my servers. The problem is that I am an accountant using and supporting versions of Quickbooks that date back to 2018 currently. The accountant copy files from clients are an important part of my practice. As long as I have prior year versions of Quickbooks loaded on the servers the company file that I use for my own company files can't be used in multi user mode. This is a serious flaw in the 2022 desktop version of Quickbooks. Unfortunately since Intuit has put all its development efforts into Online I doubt this will get any attention.  As a user since 1993 I am disappointed. 

Hi raysig,

Thanks for joining us here!  It's important that you're able to use QuickBooks Desktop in multi user mode with peace of mind.  In addition to the valuable information provided in this thread, here's a helpful guide for your reference, to assist with resolving error H202.

If you require additional assistance, please don't hesitate to contact us.  Your success is our number one goal and we'd love to help!

With all due respect Trish, I have almost memorized the "How to fix error H202 . . ." document.

What is missing on that document, and what I discovered in frustration this afternoon, is that you can't install the server version of 2022 (option three on the custom install dialog) you must install the complete version checking option two, - working on this computer and storing files for others on this computer, even if you aren't planning to use Quickbooks to work on the company file on the server.  Only then can I get the company file to open in multi user mode on the other four computers on the network. 

So after trying all the other solutions in the "How to fix error H202 . . . " pages I finally am able to work successfully in multi user mode. Now the question comes up, do I really want to use desktop 2022 on a subscription basis? Lots of implications to that decision. 

QuickBooks multi-user mode may not function for a number of reasons, including inconsistent network settings. There are other potential causes as well, though. Major examples are listed below:

1- On the server computer, you wouldn't have installed QuickBooks.
2- Antivirus or firewall software is preventing QB from interacting with user systems.
3- Your QuickBooks company file cannot be accessed by QuickBooks Database Server Manager.
4- The permissions on Windows files are incorrectly specified.
5- Incorrect hosting configurations for the desktop version of QuickBooks.
6- When switching to multi-user mode, improper DNS settings might potentially cause QuickBooks to freeze.

Now that you are aware of the many causes of the QuickBooks multi-user mode not syncing error, you can fix the problem by appropriately addressing the causes of the QuickBooks multi-user mode not working. The following is a list of the specific resolution techniques for you:

Check if getting Error (H101, H202, H303, H505)