Quickbooks 2013 and outlook 2016

Hello AndrewAK,

Thanks for reaching out to us here. I'll be glad to guide you in the right direction so you can use Outlook in QuickBooks Desktop. 

Before following the steps below, I recommend making sure your profile is set up in Microsoft Outlook.

Here's how to set up Outlook:

1. Select the Edit menu and then Preferences.
2. Select Send Forms. Then go to the My Preferences tab.
3. Select QuickBooks E-mail or Webmail, and then OK. This toggles your preference off.
4. Repeat the steps. Go back to the My Preferences tab and select Outlook. Then select OK.
5. Close QuickBooks and all other open programs.
6. Restart your computer.

From here you're now set up with Outlook as your email preference. Give this a try and let me know how you make out. I'll be a message away. 

@AndrewAK 

Use he trial version of QB Desktop 2022 as a workaround. Did you encounter the same problem?