Hello vic-wyn86. It's important you're able to open QuickBooks and streamline your accounting without running into issues. Rest assured, I'll be happy to point you in the right direction from here. I recommend troubleshooting this issue using the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues in QuickBooks. Check out this article here that shows you how to effectively use the Tool Hub to your advantage. You're more than welcome to reach back to me in case you have questions while going through the article.
