The third-party transaction overwrite

VladHorizon · ‎April 24, 2024

Hi Everyone,

I have a third-party company that collects the rent and does the maintenance and updates. At the end of the month, I'm getting the report and net income.

I see only the final amount in my account history.

For example, in my account, I see in-money $9,340.07, and in the report: Gross Rent $11,679, Maintenance $700.74, HST $182.19, Cleaning $825, Fixes and repairs Invoice#3152 $631. Net_Income $9,340.07.

To control the performance I would like to see the gross income and expenses to get the same final net income.

Could you please advise how could it be done?

If it's manual work, could you please advise the action sequence to get the correct result?

Thank you

Vlad

Amanda-B · ‎April 24, 2024

Thanks for reaching out to us here, Vlad.

Making sure you get the support you need is important. I would be happy to point you in the right direction for the best assistance.

I feel you'd benefit more by contacting our support team outside of the Community as we would need a bit more information from you. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

If you have any other questions, feel free to reach out here.

4Gal · ‎April 25, 2024

@VladHorizon

Beware the scam phone number.

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