I know that software interruptions like this can make completing your business tasks more challenging, Scott. Let's perform some troubleshooting steps to fix the crashing issue.
Most crashing issues with QuickBooks Online (QBO) are often related to your browser. The software also depends on your computer’s processing power, memory (RAM), and internet speed to work properly. To resolve this issue, ensure your browser is up to date with the latest version.
After ensuring that the browser is up to date and the crashing persists, let's open an incognito/private window, as this can be a cache-related issue.
Click the link below to see detailed instructions for updating your browser:
If it works, switch back to your regular browser and clear its cache to avoid potential glitches caused by stored files.
If the issue continues, please contact our Live Support during business hours so we can help you further.
For any further questions, please leave a comment, and we’ll gladly assist you.
