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samchampou-gmail
Level 1

Still shows my old address on facture even tho i change it in settings, how i can change that?

 
5 Comments 5
JamesM4
QuickBooks Team

Still shows my old address on facture even tho i change it in settings, how i can change that?

Hi there,

 

Glad to have you join the QuickBooks Community. It's vital you're able to navigate the program with ease. Rest assured, I'll be happy to point you in the right direction. 

 

 I suspect you may be experiencing browser-related issues that can cause issues such as the one you've described above. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. I encourage you to give this a try on your browser when you get a chance. 

 

Feel free to let me know what happens. I'll be here in case you have other questions.

samchampou-gmail
Level 1

Still shows my old address on facture even tho i change it in settings, how i can change that?

Im on cellphone and i did resynchronized data still dont work

JamesM4
QuickBooks Team

Still shows my old address on facture even tho i change it in settings, how i can change that?

Just to confirm, is the old address still showing on new invoices that you create after changing it in the settings?

samchampou-gmail
Level 1

Still shows my old address on facture even tho i change it in settings, how i can change that?

Yess exacly

JamesM4
QuickBooks Team

Still shows my old address on facture even tho i change it in settings, how i can change that?

Just to confirm, have you also changed the address under Settings > Custom Form Styles > Invoice > Content tab > click on the tab with the address and edit the address?

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