cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
payments-traintu
Level 1

I am unable to see Multi-Currency option in Advanced Settings Tab. It is absent. I only see a Home Currency option. How do I bill my US customers in USD ?

To accept payments in different currency, QB offers a multi-currency tab that needs to be enabled first. I don't have that option present at all. What should I do to bill my customers in USD?
2 Comments 2
Fiat Lux - ASIA
Level 15

I am unable to see Multi-Currency option in Advanced Settings Tab. It is absent. I only see a Home Currency option. How do I bill my US customers in USD ?

As I know, QB Payment doesn't allow to accept international payments. You need to have a 3rd party processor to integrate with QBO.

Alex M
QuickBooks Team

I am unable to see Multi-Currency option in Advanced Settings Tab. It is absent. I only see a Home Currency option. How do I bill my US customers in USD ?

Hi there payments-traintu,

 

It's vital that all your information is entered correctly for your books to be well-balanced. QuickBooks Online is a great tool able to help you create and send invoices to your customers. I can provide some information about the Multicurrency feature.

 

As stated in this article, the Multicurrency feature is available to QuickBooks Online Essentials, Plus and Advanced subscriptions, so if you have the EasyStart plan, this feature wouldn't be seen in the settings until upgraded to the plans that have this feature available.

 

Also, as noted by Fiat Lux - ASIA, even with the Multicurrency feature turned on, invoices created with another currency than the CAD can't have the payments processed using QuickBooks Payments, so payments for those transactions would need to be processed outside of QuickBooks.

 

If you have any other questions, feel free to reach out here.

Need to get in touch?

Contact us