Thanks for reaching out to us here. It's essential you're able to use the program without running into issues. Don't worry, I've got your back. I'll be happy to steer you in the right direction so you can get back to doing what you enjoy.
First, I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens. In case this issue persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details:
I'll be one message away in case you need further assistance
Thanks for coming back to the community, @BordenC.
We're delighted to know that James' answer was helpful with resolving your Chart of Accounts concern. I hope we were able to bring in some cheer to your day.
Anyway, I'll be attaching a few resource guides about QuickBooks for your reference:
Again, thanks for your time today. Have a nice rest of the week!