Hey michaelm1,
QBO bank feeds is one of QuickBooks Online’s most helpful and time-saving features. If you connect an account, QuickBooks automatically downloads and categorizes your bank and credit card transactions for you. It enters the details for you so you don't have to enter transactions manually. Then all you have to do is approve the work. I'll explain the steps to connect your Home Depot credit card.
Follow the steps here to connect your Home Depot credit card to QBO: Connect bank and credit card accounts to QuickBooks Online.
As explained in the article, you'll search your bank or credit card by name. If you're having trouble using this method, I'd recommend copying/pasting the credit card URL from the website you use.
Home Depot credit cards are in the list of acceptable connections, so you shouldn't run into any issues finding it in the list.
If you're still having issues after following the steps outlined in the article, I'd encourage you to reach out to our tech support team so an agent can investigate this further. There may be something causing this issue on the back-end.
In the meantime you can manually upload your transactions to QBO using a CSV file. This will keep your account updated for now until the issue can be resolved. Here's how to do that: Import bank transactions using Excel CSV files.
Have a great day.
