Hi Rosemarie 1.
Using Journal entries to correct accounts and make entries is one of the ways QuickBooks Enterprise help you keep everything accurate so you can get back to business. I'd be happy to point you in the right direction for this.
When it comes to clearing journal entries that were made to off set other entries I recommend reaching out to your accountant to make sure that they're going to the right account and addressing the correct balances. If you don't have an accountant no worries, we can help. You can find an accountant in your area to help by going to our Find an accountant page.
If you have any questions let us know and we'd be happy to help.