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americanpowercle
Level 1

I cannot select my company address. It only shows me Canadian states, I live in the USA.. Help?

 
2 Comments 2
Fiat Lux - ASIA
Level 15

I cannot select my company address. It only shows me Canadian states, I live in the USA.. Help?

If your company is located in the US, you should open QB Online US version, not CA version.

https://quickbooks.grsm.io/US

https://quickbooks.grsm.io/us-promo

 

Nick K
QuickBooks Team

I cannot select my company address. It only shows me Canadian states, I live in the USA.. Help?

Hi americanpowercle.

 

Having the right address in your QuickBooks Online account is key to make sure orders come to the right place and there is no issue with payments. I'd be happy to point you in the right direction.

 

No matter where you live QuickBooks Online has a version for your region of the world that's fully customized with your countries sales tax and tax rules. If you currently have the Canadian version of QuickBooks Online but your business is based in America I recommend creating an American QuickBooks Online account. This can be done by going to our American QuickBooks website. If you wish to cancel your QuickBooks Online account for the Canadian version you can follow the steps in this article.

 

If you have any questions let us know and we'd be happy to help!

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