I can't seem to find where I can prepare the XML to file T4s - I have run the T4s and T4Summary are all set-up, I just need the XML file to report to CRA

Hi there,

Welcome back to the Community. QuickBooks Online makes it easy to prepare T4s. To do this, follow the steps below:

1.     From the left menu, select Taxes, then Payroll Tax.
2.     Select Annual Forms under the Forms section.
3.     Select T4 slip (employer).
4.     Select the tax year you want to view T4 slips for.
5.     Select View to open and review the slips in Adobe Acrobat.
6.     Make sure all the information is correct. You can download or print the slips using the icons in Adobe Acrobat, then close the window.             

For more information on T4s check out this helpful article: Prepare T4 slips. In case you need further assistance, feel free to contact our support team using this link here. 

I'm using QB desktop and have prepared T4's.  The XML files are not in the directory as stated in the pop up window.  How do I find them?

Hey there Sally1967

Thanks for reaching out to us here. Getting you the support you need is important. I would be happy to point you in the right direction for the best assistance possible.

In order to better assist you, I recommend reaching out to the support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen and guide you to your QuickBooks goals. You can reach them by following the method in this link.

If you have any other questions, feel free to reach out here.

Hey this is a common problem/questions.  It would be helpful to see on this site how these files get stored and where

Hi Chris Tomev,

Thanks for joining us here.  Welcome!  QuickBooks Desktop enables you to EFILE T4's seamlessly.  I'd be glad to help!

To ensure you're able to EFILE T4's, you'll need to meet the following conditions;  

• You have a Business Number and Web Access Code
• Your Business Number must be entered in your Company Information section
• You must have a Transmitter Number
• You have downloaded and installed Microsoft's MSXML 6.0 services

To successfully EFILE, you'll open the Process End of Year Forms window and checkmark each employee.  Continue by entering your Transmitter Number and complete the fields in the EFILE window.  QuickBooks will indicate the location of your XML file, so be sure to make a note of the file's location.  When you enter the CRA website, select Enter Internet file transfer (XML) secure Web site and Agree to the terms and conditions.  Provide your Account number or Transmitter number and your Web Access Code to Continue.  Proceed with the on-screen prompts and you'll receive a confirmation that your forms have been successfully filed.  Here's a valuable guide, for your reference.

Please don't hesitate to contact us, if you require additional assistance.  It would be our pleasure to work with you personally, and ensure you're able to submit your forms without delay!

If there's anything else we can assist you with, we'll be here!