Hello soll_accounting,
Glad to have you reach out again. I'll be happy to assist by sharing more info about what to do when the bank statements aren't showing on your account.
To get started, it's important to check that you've imported the transactions in question. I recommend searching for them using the search function in QuickBooks. If this doesn't suffice, I suggest checking out the following article shows you how to search for missing transactions.
I recommend giving this try and letting me know how you make out. I'll be here in case you have other questions.