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KCC2
Level 1

Why does A/P Balance differ from G/L Balance on same day?

 
3 Comments 3
JamesM
QuickBooks Team

Why does A/P Balance differ from G/L Balance on same day?

Hello KCC2,

 

Glad to have you reach out again! I trust that business is going well on your end. Making sure your balances are matching is great way for preventing issues in your books and I'll be happy to help. QuickBooks offers a variety of tools and resources which help you get ahead with your work. 

 

To get started, here are the reasons why you're seeing the different balances:

  • If a bill has been paid today it won’t show.
  • Make sure the date range on the reports match.
  • Be sure you're comparing the correct numbers.
  • Future payments made against current bills.

I'd encourage you to check with the reasons I've provided above and if you're still having issues, I'd recommend clearing cache and cookies on your browser. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article which shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens. 

 

In case you have further questions, don't hesitate to reach back to me in the comments below. I'm here to assist. 

KCC2
Level 1

Why does A/P Balance differ from G/L Balance on same day?

The differ relates to a Deleted cheque for a supplier that was rewritten for a greater amount than the first one, and its like it didn't record the change....?

JamesM
QuickBooks Team

Why does A/P Balance differ from G/L Balance on same day?

I see. Are you able to review your transactions and make sure they were all recorded correctly? Mainly the transactions which are affecting your balances. Feel free to send me screenshots so I can have a visual reference of what you're seeing. Or if you prefer, you can reach out to our specialists directly and they can share your screen and help get to the bottom of this ASAP. Here are the contact details: 

 

  • Phone: Call us from Monday to Friday between the hours of 9 AM and 8 PM EST.
  • Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat
  • Social MediaFacebookTwitter, and Instagram.

 

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