Reporting a bug for QuickBooks to fix. When splitting an item from the bank feed, the tab function does not work properly. Defaults up to the "X" button

Hello taylor02,

Thanks for reaching out to us here.  The issue you've describe in QuickBooks Online, can definitely have a negative impact on your day. In this situation, I suggest clearing the cache on your browser, if you haven't done so already.  In addition, I recommend trying another browser such as Google Chrome, Safari, Edge, Firefox, or a private browser. 

If the issue persists, please don't hesitate to contact our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.  They'll be able to review the issue in more depth and escalate it for further investigation with our Development team.

Feel free to reach out again, if you have other questions.  We would be happy to assist!

Still not working. Just passing on in hopes your development team has a look and anyone else having this issue knows it's not the cache.

Hi there taylor02,

Thank you for trying the steps mentioned above. If not done so already, the next step would be to reach out to the support team outside of the Community. They'll be able to provide further assistance with the error as well as notify the engineering team. You can reach them using the methods provided above.

If you have any other questions, feel free to reach out here.