With the new Desktop update, my collapsed financial reports are collapsing all lines to just 2 lines! "Ordinary income/expense" and "Other income/expense"

Hello plaz1961,

Thanks for reaching out to us here, regarding the financial reports in QuickBooks Desktop.  We understand how important it is to view all of the desired components, as you're accustomed to.   However, since the recent update, we are experiencing some technical issues, that are impacting QuickBooks Desktop functionality, and a few other new features.  Our development team is aware of these issues and are working diligently to fix them as soon as possible.  We are hoping for a positive outcome within the next 7-10 business days.  Once a solution is in place, QuickBooks will notify you about the new patch if it hasn't updated automatically.

Should you require additional assistance, please don't hesitate to contact our QuickBooks Desktop Customer Care team outside of Community. They would enjoy the opportunity to work with you personally, and assist you with your QuickBooks goals.

Feel free to touch base with us again, if you have other questions or concerns. We would be glad to help!

Is there an update to this issue?  I'm having to export to excel to manually collapse the lines.  Frustrating. What is the ETA of the fix?  

Hi Nisha3,

Although we don't currently have any updates on this issue, I recommend contacting our QuickBooks Desktop support team at 1-833-317-2226 and follow the prompts.   You can let them know that your account is impacted by this, and also request to be notified of any updates as they become available.

Let us know if you have any other questions.  We would be glad to assist!