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I'm encountering an issue with enabling online payments for multi-currency invoices. Although I have purchased a plan that supports multiple currencies, I'm unable to enable online payment options for invoices issued in USD. Despite ensuring the settings are enabled, the option remains off when I attempt to finalize the invoice. Could you please assist me in resolving this issue? Thank you.
We appreciate the steps you have taken to enable online payments in QuickBooks Online (QBO), gunjot. I'm here to provide additional insights regarding multicurrency features and online payment options to assist you further.
The service that allows you to accept online payments directly through QuickBooks is currently unavailable in the multicurrency feature. This means that if you're using QuickBooks Payments, you can only process transactions in your home currency.
While QuickBooks cannot process transactions in multiple currencies, you can still manually manage and record these transactions within flatform. To understand how to accept online payments seamlessly for both online and in-person sales using QuickBooks Payments, refer to Receive and Process Payments in QuickBooks Online with QuickBooks Payments.
For more information on setting up multicurrency in QBO, please see the article: Set up and Use Multicurrency in QBO.
Additionally, to assist with your future actions, I've provided informative articles for your review:
We're always here to help you enhance your ability to manage and record international transactions seamlessly, gunjot. Your success is our ongoing mission. If you need more clarity or have new questions, don't hesitate to write back here. We're always ready with prompt, detailed support.
You need to use a 3rd party payment processor. If you run a service company, you can use a proposal management app to integrate with QBO to accept international payments.
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