Hi there, kekiwaikiki.
I’d like to route you to the right team that can walk you through the steps on disabling this feature. You can contact our support team over the phone and ask them to route you to the QuickBooks Payment team. Here’s how to reach them:
- Click Help at the top.
- Select Contact us.
- Provide a brief description about your concern.
- Click Let’s talk.
- Select Get a callback.
Please always feel free to post your questions again if you need anything else.