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everbodesolution
Level 1

I want emails sent from QuickBooks to be sent from my email address and not QuickBooks alias, or have them forwarded to my email account so I have a record. How to do?

 
3 Comments 3
JamesM4
QuickBooks Team

I want emails sent from QuickBooks to be sent from my email address and not QuickBooks alias, or have them forwarded to my email account so I have a record. How to do?

Hello everbodesolution, 

 

Welcome to the QuickBooks Community. I'll be happy to share more info about sending emails using QuickBooks. 

 

Since QuickBooks is designed to send sales forms using the email “QuickBooks@notification.intuit.com”, the ability to edit that email is unavailable. The good news is you can set up your emails to receive blind carbon copies (Bcc) of the emails. You can do this by following the steps below:

 

  1. Click the Gear icon.
  2. Choose Account and Settings.
  3. Go to the Sales tab.
  4. Click the Messages section to expand the preferences.
  5. Under Sales form, choose Invoice.
  6. Enter the email in the Blind Copy (Bcc) new invoices to address field.
  7. Click Save then Done.

This should do the trick! Feel free to ask other questions. I'm here to steer you in the right direction. 

everbodesolution
Level 1

I want emails sent from QuickBooks to be sent from my email address and not QuickBooks alias, or have them forwarded to my email account so I have a record. How to do?

Thanks James, 

 

I had thought I already set that up in my intro walkthrough, but it wasn't applied afterwards. Is there anyway to get a copy of the messages I've already sent forwarded to me?

 

Thank you, 

JamesM4
QuickBooks Team

I want emails sent from QuickBooks to be sent from my email address and not QuickBooks alias, or have them forwarded to my email account so I have a record. How to do?

I see. The change you've made doesn't apply to pre-existing sales forms. You'll have to manually re-send the older sales forms so you can have record of them in your email folders. Let me know if you have other questions. I'm here to assist. 

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