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olivia-vision2vo
Level 1

As a Canadian company using QuickBooks Online, we are unable to accept credit card payments from US clients. Is there way to change this?

 
5 Comments 5
Trish_T
QuickBooks Team

As a Canadian company using QuickBooks Online, we are unable to accept credit card payments from US clients. Is there way to change this?

Hi olivia-vision2vo,

 

Welcome to Community!  QuickBooks Online Payments is a dynamic way to ensure your customers can pay upon receipt of their invoice, to minimize overdue transactions.  I'll be happy to provide more information so you're on the right track with your work!

 

At this time, payments are only accepted using Canadian payment methods and doesn't support other currencies as outlined here.  Please feel free to submit a suggestion to our Development team if this is something you'd like to see in future updates.  

 

Let us know if you have other questions.  We're here for you!

Fiat Lux - ASIA
Level 15

As a Canadian company using QuickBooks Online, we are unable to accept credit card payments from US clients. Is there way to change this?

@olivia-vision2vo 

You need to have a 3rd party merchant service to integrate with QBO.

olivia-vision2vo
Level 1

As a Canadian company using QuickBooks Online, we are unable to accept credit card payments from US clients. Is there way to change this?

@Fiat Lux - ASIA 

What kind of 3rd party merchant service? Can you provide any examples? Thank you in advance! 

Trish_T
QuickBooks Team

As a Canadian company using QuickBooks Online, we are unable to accept credit card payments from US clients. Is there way to change this?

Hi olivia-vision2vo,

 

In addition to the information provided in a previous post, you can review other options for accepting payments with QuickBooks integration here.  It's best to contact the support number provided for the app, to ensure it meets your business needs.  I hope this helps!

 

We're here if you have other questions.

Fiat Lux - ASIA
Level 15

As a Canadian company using QuickBooks Online, we are unable to accept credit card payments from US clients. Is there way to change this?

@olivia-vision2vo 

Like this one

 

Comparison MF and QB Canada.jpg

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