Hi quickerrooterplu,
Welcome to the Community. Being able to search for an invoice by number is essential to save time when working on your account. QuickBooks Online gives you the flexibility you need to simply track your sales and expenses and keep your books balanced. I'd be glad to provide you with information on how to find an invoice by number.
In QuickBooks Online, the system offers the ability to search for an invoice by number in the account. You'd need to select the magnifying glass at the top right and enter you invoice number. Once the invoice appears, you can click on it to open it.
If you're not able to search for an invoice by number, this issue may be related to browser cache and cookies as they can prevent the system from functioning effectively. I'd encourage you to refer to the following steps to complete some browser troubleshootings.
If the steps provided above don't work, I recommend that you contact our customer support team as they can have a closer look at how to resolve this. Here are some options available to reach out to our team.
- Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
- Social Media: Facebook, Twitter, in a private message.
Feel free to reach out if you have any questions, I'll be happy to help.
