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Hunt Solutions
Level 1

Has Intuit changed their business model? I use to get very good customer service. Now it seems like I am directed to third party call centres when I call sales or CS

 
2 Comments 2
Trish_T
QuickBooks Team

Has Intuit changed their business model? I use to get very good customer service. Now it seems like I am directed to third party call centres when I call sales or CS

Hello Hunt Solutions,

 

Thanks for reaching out to us here.  It's important that you get the support you need and I would be happy to provide your options!

 

If you would like to connect with our Customer Care team, who will be able to work with you virtually, and assist with resolving any issues you may be experiencing, call 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.  Should you have questions regarding other QuickBooks products such as QuickBooks Desktop, you can view the contact information here.

 

In addition, you can post your questions and/or concerns here, so other Community members can provide their advice, to assist you with accomplishing your QuickBooks goals.

 

Feel free to reach out again, we would be glad to assist!

4Gal
Level 11

Has Intuit changed their business model? I use to get very good customer service. Now it seems like I am directed to third party call centres when I call sales or CS

@Hunt Solutions 

Any specific concerns? You can ask questions here in the community.

 

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