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bluespruceequine
Level 1

How to get the invoice from QuickBooks in the correct name?

 
5 Comments 5
JamesM4
QuickBooks Team

How to get the invoice from QuickBooks in the correct name?

Hi bluespruceequime, 

 

Welcome to the Community. I'll be happy to steer you in the right direction so you can edit your company name. QuickBooks is designed to help make your accounting easier and I'd like to help make sure you continue experiencing this benefit. 

 

In order to check/edit your company contact info, I encourage you to check out this article here as it provides the info you need to achieve the goal you've reached out about.  In case you have questions, feel free to reach back to me in the comments below. 

 

I'll be one message away. Otherwise, I wish you a great rest of the week.

bluespruceequine
Level 1

How to get the invoice from QuickBooks in the correct name?

Hello! I am not trying to change my invoices to customers, I need QuickBooks to change the name on their invoice to me for their services. It has been impossible to speak with anyone and I am getting very frustrated that my bills every month have the wrong name on them.

JamesM4
QuickBooks Team

How to get the invoice from QuickBooks in the correct name?

The name that appears on the invoices in question would be your company name. The article above shows you how change/edit the company name. This is the name that QuickBooks puts on the subscription invoices we send to you via email. Have you been able to try the steps provided in the article? 

bluespruceequine
Level 1

How to get the invoice from QuickBooks in the correct name?

Yes it is all good on my end. It has a completely different name that is not related to my business at all.

JamesM4
QuickBooks Team

How to get the invoice from QuickBooks in the correct name?

I see. At this point, I suggest getting in touch with our support team so a specialist can assist you further with this. Here are our various methods to contact a specialist:

  • Phone: Call 1-855-253-1536 from Monday to Friday from 9 a.m. to 8 p.m. EST.
  • Schedule a Callback or Chat: Click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
  • Social Media: FacebookTwitter, and Instagram.

Let me know how you make out. I'll be a message away in case you need anything else. 

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