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dandy855
Level 1

Payment not deposited

A billed invoice shows as paid 7 days ago but does not show up in my bank account. Does anybody have any ideas?

3 Comments 3
JamesM
QuickBooks Team

Payment not deposited

Hi dandy855,

 

I want to make sure you get the support you need with your QuickBooks Self-Employed account. I recommend reaching out the QBSE customer support team for more info further assistance. To reach out to our support experts, use the following link: QBSE Support Team. Make sure to choose the QuickBooks Self-Employed tab and you'll be directed to a page where you can send a detailed message to an expert that'll be happy to assist. 

 

Let me know if you have other questions. I'm here to help. :) 

room4u2breathe
Level 1

Payment not deposited

This does not work. QB is now sitting on over $8000 of my revenue because of a bank error which has been corrected but i cannot get a real human to tell me how to get those payments sent through now.

JamesM4
QuickBooks Team

Payment not deposited

Hi room4u2breathe. Thanks for connecting with us here. It's important you get the support that you deserve and I'll be happy to help. To make sure I'm on the same page as you, could you elaborate more about what's happening and what you're looking to accomplish using QuickBooks? 

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