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Are you able to download the invoice and then print it out as a PDF ?
Hey there info1958,
It's always a pleasure to see new faces in the Community, Welcome! Thanks for reaching out to us here. It's important that you're able to print your invoices without running into any issues. . I recommend clearing your cache and cookies, or trying a different browser, as it may be browsing data that is preventing the software from doing what it is supposed to do.
If the issue persist, I encourage you to reach out to the support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.
I can download it but it still does not print properly. i was using my other Mac and it printed fine. By mistake I updated it this AM and now it won't print. Every other application for printing works but Quick Books Online.
Justin.
I have the same issue can't print invoices since updating MAC operating system
does anyone have a fix for this?
Same problem. Other apps/programs will print fine. Problem is with QuickBooks Online. Compounded by the fact that NO ONE will ever call me back now from Help. Something is very wrong!
Hi there. Thanks for chiming in on this thread. If you're still having issues after clearing cache and cookies on your browser, I recommend contacting our support team so they can take a closer look at the issue. You can contact our support team using the details below:
If you have any other questions, feel free to reach out here. I've got your back.
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