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Nectarine Credit
Level 1

We are based in Canada and invoice only in USD to ALL of customers regardless of their home country. I want to create products in USD but it's defaulting to CDN.

I have multicurrency set up. But still it's defaulting to CDN. How can I create products and invoices in USD and all customers in USD?
2 Comments 2
Fiat Lux - ASIA
Level 15

We are based in Canada and invoice only in USD to ALL of customers regardless of their home country. I want to create products in USD but it's defaulting to CDN.

You have to enable the multicurrency feature and set USD as the home currency before creating the product lists. You should purge your QBO account to start from scratch. As an additional option, utilize the backup restore app later to lower any risk.

https://partnerwithus.rewind.com/quickbooks

 

 

 

Alex M
QuickBooks Team

We are based in Canada and invoice only in USD to ALL of customers regardless of their home country. I want to create products in USD but it's defaulting to CDN.

Hi there Nectarine Credit,

 

It's important that al;l your transactions be entered correctly for your books to be well balanced. QuickBooks Online is a great tool able to help you keep track of transactions in order to see the profit of your business. I can provide some information about products and services.

 

As mentioned by Fiat-Lux - ASIA, the default currency for the price of Products and services is set to the home currency of your QuickBooks account, which cannot be changed. In order to set this to USD, you would need to do this during the initial setup of your account. To do so, you'd need to remove all data from the account or start from a new subscription. The ability to delete all information from an account to start over can only be done for an account that is less than 90 days old, and this change is permanent, so there is no going back from purging the data in an account. you can view the information on how to delete data to start over, or how to start a new account from the linked article.

 

If you have any other questions, feel free to reach out here.

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