Hello saltdail-dail-or,
It's a pleasure to see you in Community. Welcome! QuickBooks Online Payments is a great way to allow your customers the 'pay now' option on the invoice they receive. Not seeing this option, can be concerning. I would be glad to assist!
When creating an invoice for your customer, that enables them to pay through the pay now link using Payments, you'll need to ensure that the invoice settings are calibrated with the payments program. If it's not set up correctly, the credit card box will not appear when creating an invoice. Follow these steps to review your invoice setup;
1. Open your Settings ⚙, then select Account and Settings
2. Select Sales from the left menu
3. Navigate to the Online delivery section and click on the Edit
4. Under the Additional email options for invoices field, use the ▼ dropdown menu and select Online invoice
5. Hit Save, then Done
You're all set!
If you have any other questions, feel free to reach out again. We would be happy to help!
