cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
infodragzone-gma
Level 1

Why, when i try to setup: accept payment. Am i refused?

I fill up all my information, add bank account. And QuickBooks say: payments are turned off. I just want to accept payment on the application
2 Comments 2
Henock K
QuickBooks Team

Why, when i try to setup: accept payment. Am i refused?

Hi infodragzone-gma,

Welcome to the Community. It's essential that you receive payments for the service you provide to you customers. QuickBooks is a flexible program that simplifies the way you manage your books and your payments. I'd be glad to point you in the right direction to get the support you need to set up payment.

If you're trying to set up payment in your QuickBooks account, I'd encourage you to review this article as it explains how to set up payment service.

If you're getting an error when setting up the payement service, I recommend that you contact our customer support team so they can take a closer look at how to resolve this. You can refer to the following options available to reach out to our team.

 

  • Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
  • Social Media: FacebookTwitter, and Instagram.
     

Feel free reach out if you have any questions, I'll be happy to help.

Fiat Lux - ASIA
Level 15

Why, when i try to setup: accept payment. Am i refused?

You will be notified for any decision from them. You can utilize a 3rd party payment processor as another option.

Need to get in touch?

Contact us