Where is additional information tab in new customer?

Hi there, 

Adding new customers is simple in QuickBooks Online. With just a few quick clicks, your customer information will be stored in your account for future transactions. 

I know how important it is to be able to add additional information and notes on your customer profiles. If you'd like to enter additional information for a new customer, follow these steps:

1. Click the Sales tab on the left menu.

2. Select Customers. 

3. Click New Customer.

4. Enter their name and other important details. 

5. Toggle over to the sub-header that says Notes.

6. Enter any additional information needed. 

7. Click Save. 

You can also add attachments, payment and billing information, tax information, and language preferences. 

The process works the same when adding additional information to existing customers, but instead of clicking New Customer, you'd simply select your customer from the list, then click Customer Details. 

Simple as that. I hope this gets you back on the right track. 

If you have any other questions, just let me know. 

Have a great day!

Is there a way to add multiple customized Notes fields to customers that I can import from the original excel spreadsheet (already imported name, email, address, etc.). I would like to include customer information such as membership level, qualification expiry date, licence status, etc. I would then like to be able to sort the customers since different services apply based on these criteria. If the data can be imported from the Excel spreadsheet with all the other info, it should be instantaneous. Otherwise importing or copy/pasting will be prohibitive. 

Hi there, 

Thanks for joining the thread. I know how important it is to have all of your customer information stored and accounted for. I'll explain how this works in QuickBooks Online.

You're able to add any additional information into QuickBooks Online using the Notes section as I explained above. At this time, there's no way to add multiple customized notes fields to your customer information section within the program. I recommend using the provided Notes field, or continuing to use your Excel spreadsheet. 

I think having more capabilities in the customer details section would make the program even better. I'd be happy to submit your feedback about this to my team for review. I recommend that you also submit this feedback, by clicking the Gear icon > Feedback. We're always looking for new ways to improve the program and make it even better.

I hope this helps clear things up for you. 

Have a great day.

Thank you. Is there a version of Quickbooks different than Essentials that does allow such a function?

Hi ProfMemberSociety,

Thank you for following up. All elements of customer profiles are available in all QuickBooks Online subscriptions (with the exception of currency in EasyStart). Feedback we receive from customer's play a critical role in developing the best product we can to suit your business' unique needs. If you haven't already, please submit feedback so we can continue to enhance our features. 

Don't hesitate to reach out if you have any additional comments.