Hi MelindaL,
Welcome to Community! It's important that you're able to record and pay dividends to shareholders in QuickBooks Online with confidence. In this situation, I recommend speaking with an accounting professional for their expertise and best course of action. If you don't have an accountant, we can help you locate a ProAdvisor in your local area.
If you have any other questions, please feel free to reach back out. We'd be happy to help!