How can I record a QST instalment in QBO? Using the Instalment option in the Sales Tax Centre correctly books payments for GST Instalments only. No option for QST.

Hi Marianne,

Welcome back to the Community! The program is designed to help you streamline your accounting with ease. I'll be happy to steer you in the right direction so you can get back to doing what you enjoy. 

To record a QST instalment in QuickBooks Online, you can follow these steps:

Navigate to the Taxes Section:

• Click on the Taxes tab in the left-hand menu.
• Select Sales Tax at the top of the page.

Record the Instalment:

• Click on New and then select Installment.
• Enter the details such as the account the payment is from, the payment date, the filing date, and the amount.

Adjust for QST:

• Since the default option might be set for GST, you need to manually adjust the entry to reflect QST. You can do this by ensuring the payment is categorized under the correct tax agency (e.g., Revenu Québec).

Save the Entry:

• After entering all the necessary details, click Record installment or Save to save the entry.

If you find that the system still defaults to GST, you might need to manually adjust the transaction in your bank feed to match it with the QST installment you created.

If you have any other questions, feel free to reach back out.

The default tax agency on the Installment screen is Revenue Quebec and it cannot be changed. Also, in Quebec, we remit both the GST and QST to Revenue Quebec. 

Unfortunately, this is not resolve my issue.

Hi there Marianne,

Thanks for reaching back out. For further assistance with making this installment, I recommend reaching out to the Quickbooks Online support team outside of the Community. They'll be able to view your account with you in a secure setting in order to assist with entering this provincial installment. You can reach them using these methods:

• Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
• Social media; Facebook or X / Twitter

If you have any other questions, feel free to reach out here.