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Hello,
I'm having some trouble with an HST transaction.
Info: Filed HST on due date (April 30). An employee provided a fuel receipt (company cc) which included HST from March 21, 2022. So now I have a negative amount in "Unpaid Bills" Report. My supervisor feels like this is wrong, even though the amount paid is now an overpayment. I tried to make a fake transaction to duplicate the scenario, and it won't do it now. The same information shows up under Unpaid Bill Details. I have looked and all I can find online is that a negative balance means an overpayment, which makes sense.
So I guess my question is: Is that accurate? Should it be shown there until the next HST remittance? Is the reason that I can't recreate it because I would have to file my HST before it will show up there? I'm using Desktop Premier Professional Services. No t sure if that will make a difference.
Thank you
Hi Shannon83,
Welcome to the Community. It's essential to correctly record your transactions in your account so that you can get back doing what you love. QuickBooks Desktop is a flexible program that simplifies the way you manage your books. I'd be glad to point you in the right direction regarding the fuel receipt.
If the fuel receipt is provided by the employee and needs to be recorded for payroll, you'd need to create a reimbursement to the employee on the next payroll.
If the transaction needs to be entered as a bill which includes HST, I recommend that you reach out to our customer support team. They'll be able to navigate with you virtually in order to ensure that the transaction is correctly recorded. You can refer to this article to contact our customer support team.
Let me know if you have any questions, I'll be happy to help.
Hello,
Thank you for getting back to me.
I have already entered the fuel receipt as a credit card transaction (no payroll requirements). My question was about the HST implications, and why it's showing as a negative balance. And if it's correct, why can't I recreate it with another transaction?
Thank you
Hello Shannon. I'd like to help make sure you get the support you need. I highly recommend getting in touch with our support team using the contact link posted above by my colleague. Feel free to keep us posted on how you make out. I'll be one message away.
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