Where do I change the sales tax accounting method if I don't have a "Sales Tax Owed" table?

Hi there,

QuickBooks Online makes it easy to change your accounting method and I'll be happy to show you how.

As you know there are two types of accounting methods in QuickBooks Online; Accrual Basis and Cash Basis. 

Accrual basis

• In this accounting method, the time when you enter a transaction and the time when you actually pay or receive cash may be two separate events.
• An accrual basis report shows income regardless of whether your customers have paid your invoices and expenses regardless of whether you have paid all your bills.

Cash basis

• A bookkeeping method in which you regard income or expenses as occurring at the time you actually receive a payment or pay a bill.
• A cash basis report only shows income if you have received cash and expenses if you have paid cash.

Knowing this info, you can now select which accounting method works best with your business. You can edit this by clicking the Gear icon > Account and Settings > Advanced > Accounting method to Cash > Save.

Let me know if this helps! In case you need further assistance, feel free to contact our support team using this link here. 

I already did this. That doesn't change the accounting method in the report for the GST return.

I see what you mean, akhet831. You referenced an article above whereby the instructions were given that you should review the "Sales Tax Owed" table. Do you happen to have the link for the article you're referring to? I'll double check to make sure all the appropriate information is being relayed.

https://quickbooks.intuit.com/learn-support/en-ca/taxes/how-cash-and-accrual-accounting-affect-sales...

Thanks for sending the link! I see what you mean now. As it turns out, these steps aren't consistent with the Canadian version of QuickBooks Online. I'll be reporting this article to my team to have the proper corrections made. 

Alternatively, here's an article that will help you change the accounting method for each tax agency in QBO: Cash vs. Accrual Accounting for Sales Tax.

I hope this helps. 

Yes, that was the solution I was looking for. Thanks!