Why is my GST showing as 0.00 collected on my tax summary for every quarter, when I have been charging it through QBSE all year

info1588 · ‎April 23, 2021

info1588 · ‎June 04, 2021

Yes, I found out that you have to go into the computer version of the QB SE and under the transactions tab there’s a column for SALES TAX.

For some stupid reason, you have to go through every transaction and click APPLY for which transactions to apply to your account. Yes you already charged it, (or paid for it while buying something) but the computer needs you to tell it exactly which transactions to add to your total. Once i did this the summary was much more effective. If you’ve attached your accounts to the program, then it will show your income too under transactions as it comes int the account. This is where you would tell the system to add it to your summary (still under transactions), not under invoices.

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JamesM4 · ‎April 26, 2021

Hi info1588,

Taxes are an essential part of every business and it's important you're able to track them with ease. The program offers a versatile tax module that I'd like for you to take advantage of without running into issues. Don't worry, I'll be happy to help steer you in the right direction.

Based on what you've described, I recommend contacting the QB Self-Employed team so they can take a closer look at your account and help get you back on track ASAP. You can reach out to the Self-Employed support team using this link here. I'd also recommend clearing cache and cookies on your browser as this fixes most display issues the site may be having. Here's an article that shows you how to clear cache and cookies.

Let me know if this info helps. I'll be here in case you need assistance. :)

Cwsheppard · ‎June 04, 2021

I am having this same problem. How do I resolve this?

Thank you,

Christina

info1588 · ‎June 04, 2021

Yes, I found out that you have to go into the computer version of the QB SE and under the transactions tab there’s a column for SALES TAX.

For some stupid reason, you have to go through every transaction and click APPLY for which transactions to apply to your account. Yes you already charged it, (or paid for it while buying something) but the computer needs you to tell it exactly which transactions to add to your total. Once i did this the summary was much more effective. If you’ve attached your accounts to the program, then it will show your income too under transactions as it comes int the account. This is where you would tell the system to add it to your summary (still under transactions), not under invoices.

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Why is my GST showing as 0.00 collected on my tax summary for every quarter, when I have been charging it through QBSE all year