Hi 3 Saccountant,
You're right, the Reimbursement pay type is not taxable. If you've already double-checked everything and if the item is setup like in the screenshot below, please have our phone or chat agents take a look at your company. In this way, they can investigate this further.
Here's how to contact them:
- Click on Help in the upper right-hand corner and choose Contact us.
- Enter a short detail of about the reimbursement and click Let's talk.
- Choose from Chat or Get a callback.
If you have other questions in mind, please don't hesitate to post back.