CAn an accounting firm, owner, give their bookkeeper permissions to change or assign "user" primary admin?

Only the Primary Admin can transfer the role to a Company Admin. You will need a workaround if the Primary Admin refuses to do so.

Hi sonja7,

Thanks for reaching out here.  As advised above, only the Primary Admin has full access to all areas of QuickBooks accounts, users and other administrative tasks.  To learn more about user roles and access rights, or how to transfer the role of Primary Admin to another user, click here.

If you have other questions, feel free to reach back out.  We'd be happy to help!