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burkindave
Level 1

Cancel my account

 
9 Comments 9
JeraldR
QuickBooks Team

Cancel my account

Hello, @burkindave.

 

We want to make sure we've explored every possible option for you first. Please call us to review of your account for free at 1-800-315-5902. We're here to help.

 

If you have any other questions, let us know in the comments. 

Sophie07
Level 1

Cancel my account

I would like to cancel QuickBooks account.  I no longer have a company so I do not need it anymore and do not need to be charged for it anymore.

MsNorthPND1881
QuickBooks Team

Cancel my account

Since you’re no longer using QuickBooks Online (QBO), let me walk you through the process of canceling your account to ensure you won’t be billed in the future, Sophie07.
 
Here’s how:
 
  1. Navigate to the Gear icon.
  2. Under Profile, select Subscriptions and billing.
  3. In the Billed to you, click Cancel to Continue to cancel.
  4. Follow the onscreen steps to continue cancelling your QBO account.
 
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Keep in mind that, once you cancel your account, you can only have one-year access or view to your data.
 
I recommend saving or exporting your data from QuickBooks for one year for future use.
 
For more details on canceling QBO and learn what happens to your data after you cancel, you can check out this article: Cancel your QuickBooks Online subscription or trial.
 
We wish you all the best things in life. Know that we've got you covered if you decide you use QuickBooks once again. Visit us anytime, and rest assured. We'll get back to you right away.
Travelatgreatrates1
Level 1

Cancel my account

Please cancel my account 

IrishA
QuickBooks Team

Cancel my account

Hello, Travelatgreatrates. We understand you're looking to cancel your QuickBooks Online (QBO) account. Before you go, we'd like to help you find a plan that better fits your needs.

 

You can call our team for free at 1-800-315-5902 to explore your options. They can help you provide alternatives that might better suit your business needs.

 

Please know that we are available anytime you need. If you have other questions related to QuickBooks, please add your comment below.

Almira3
Level 1

Cancel my account

Please cancel my subscription as of today Oct 1st 2025 . As you can see I have not utilized my account. Thank you .

[PII removed]

RazzieE
QuickBooks Team

Cancel my account

Hello, @Almira3. We recognize you'd like to cancel your QuickBooks Online (QBO) subscription since you haven't been utilizing your account.

 

Before you cancel, we want to ensure that we've considered every possible option available to you. Our team is ready to review your account and discuss your options. You can give us a call for free at  1-844-391-9897.

 

Please click Reply if you have any other questions.

Katie 4
Level 1

Cancel my account

I have been paying $36.00 plus a month and do not use it at this time at all. I just want it cancelled so I don't keep losing $ for nothing

 

MsNorthPND1881
QuickBooks Team

Cancel my account

I understand you want to cancel your QuickBooks Online (QBO) plan to prevent future charges, Katie 4.

 

Before you cancel your subscription, we would like to take a look at your account and explore options. Please call us for free at 1-800-315-5902.

 

If you have any other concerns or questions, we’re here to help. Reach out anytime, and we’ll assist you promptly.

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