Does anyone else get 502 Bad Gateway when trying to sign in?

Hi avaralandscaping,

Thanks for reaching out to us here. The error you've received has been reported by other customers, so you're not alone. This has been escalated for further investigation with our Development Team.  

However, it is recommended to refresh the sign in page.  If you get the same error, clear the cache on your browser, or try another browser such as Safari, Edge, Google Chrome, or an incognito window.  

If the issue persists, please don't hesitate to contact our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST. They will be able to add you to the list of affected users, and set you up to receive an email notification when the issue has been fixed.

Please feel free to reach back out with any other questions. We would be happy to help!

I'm having the same issue and have been struggling with it for about 30mins now.  I've cleared the cache; I've cleared my downloads; I keep refreshing; and I've tried other browsers with no success.

The QB status pages is showing this issue in the UK, US and now Canada.

Hi BestContractors,

I'm glad to see that you've followed up with the QuickBooks Online System Status page.  Our Development team is working diligently to get this resolved as soon as possible.  If you would like to receive an email notification when it's been fixed, please don't hesitate to contact the number provided in my first response, above.  Otherwise you can subscribe to updates, directly from the QuickBooks Online System Status page.

Should you experience any other concerns, feel free to touch base with us again.  We would be glad to assist!